All an eagle would really like, is a teapot
E-mail troubleshooting made Easy By IT Experts
E-mail troubleshooting is one of the biggest challenges for IT professionals because e-mail is a distributed system making it difficult to isolate. The best Outlook Express,lotus,thunderbird help with useful tips and tricks that everyone should know.
Thunderbird Error Help
Failed to connect to server [xxx.xxx.xxx].
Ensure that you've entered the correct server name, 'pop.gmail.com.' If the server name is correct, make sure that you are connected to the Internet when trying to check for new mail.
Could not connect to server pop.gmail.com; the connection was refused.
- Click the Start button, then Control Panel, and Programs.
- Click Turn Windows Features On or Off.
- If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
- In the Windows Features box, check the box labeled Telnet Client, and click OK. (It may take a few minutes for the installation to complete.)
- Open the Start menu, and select Run.
- Enter command in the Open: field, and click OK.
- Enter 'telnet pop.gmail.com 995,' and hit Enter.
First, make sure that POP is enabled in Gmail. Next, check that you are using the correct incoming mail server port and encryption: port 995 with SSL. If the problem persists, try running a telnet test to determine whether the port is blocked on your network. To better diagnose the problem, you'll need to run a telnet test, which will check that your computer can contact our POP servers. If you're running Windows Vista, you'll first need to enable the Telnet feature:
Sending of message failed. contact your network administrator.
- Click the Start button, then Control Panel, and Programs.
- Click Turn Windows Features On or Off.
- If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
- In the Windows Features box, check the box labeled Telnet Client, and click OK. (It may take a few minutes for the installation to complete.)
- Open the Start menu, and select Run.
- Enter command in the Open: field, and click OK.
- Enter 'telnet pop.gmail.com 995,' and hit Enter.
Check that you are using the correct outgoing mail server port and encryption: port 25 with TLS. You can also try using port 587 and/or SSL encryption. If the problem persists, try running a telnet test to determine whether the port is blocked on your network: To better diagnose the problem, you'll need to run a telnet test, which will check that your computer can contact our POP servers. If you're running Windows Vista, you'll first need to enable the Telnet feature:
An error occurred while sending mail.
Check that you are using the correct outgoing mail server port and encryption: port 25 with TLS. You can also try using port 587 and/or SSL encryption. If the problem persists, try running a telnet test to determine whether the port is blocked on your network.
To better diagnose the problem, you'll need to run a telnet test, which will check that your computer can contact our POP servers.
If you're running Windows Vista, you'll first need to enable the Telnet feature:
- Click the Start button, then Control Panel, and Programs.
- Click Turn Windows Features On or Off.
- If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
- In the Windows Features box, check the box labeled Telnet Client, and click OK. (It may take a few minutes for the installation to complete.)
To run the telnet test on a Windows computer:
- Open the Start menu, and select Run.
- Enter command in the Open: field, and click OK.
- Enter 'telnet pop.gmail.com 995,' and hit Enter.
Outlook Error Help
'Invalid Login' error
Enable POP in Gmail. Clear the captcha. If you're a Google Apps user, visit https://www.google.com/a/yourdomain.com/UnlockCaptcha. Be sure to replace 'yourdomain.com' with your actual domain name.
On the Advanced, tab of your POP client, set Incoming mail (POP3): to 995.
On the Servers tab of your POP client, enable My server requires authentication beneath Outgoing Mail Server.
Your server has unexpectedly terminated the connection. Error Number: 0x800CCC0F.
On the Advanced tab of your POP client, enable This server requires an encrypted connection (SSL) for the POP server.
Your SMTP server has not responded No, Error Number: 0x800CCC19
On the Advanced tab of your POP client, enable This server requires an encrypted connection (SSL) for the SMTP server.
The host 'smpt.gmail.com' could not be found. Error Number: 0x800CCC0D.
On the Servers tab, change smpt.gmail.com to smtp.gmail.com.
An unknown error has occurred. Error Number: 0x800C0133.
- Visit http://office.microsoft.com/en-us/officeupdate/default.aspx.
- Click Check for Updates.
- Restart your computer after you have verified that all updates are installed.
- Try sending and receiving mail via Outlook.
- Click the Start button, then Control Panel, and Programs.
- Click Turn Windows Features On or Off.
- If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
- In the Windows Features box, check the box labeled Telnet Client, and click OK. (It may take a few minutes for the installation to complete.)
- Open the Start menu, and select Run.
- Enter command in the Open: field, and click OK.
- Enter 'telnet pop.gmail.com 995,' and hit Enter.
In your POP client, click File > Folder > Compress All Folders.
Cannot send the test message.
Update your POP client.
Task - 'Sending' reported error (0x800CCC0F) : The connection to the server was interrupted
To better diagnose the problem, you'll need to run a telnet test, which will check that your computer can contact our POP servers. If you're running Windows Vista, you'll first need to enable the Telnet feature:
Task 'Gmail - Sending and Receiving' reported error (0x8004210B) : The operation timed out
Please try running a telnet test to determine whether the port is blocked on your network:
To better diagnose the problem, you'll need to run a telnet test, which will check that your computer can contact our POP servers.
If you're running Windows Vista, you'll first need to enable the Telnet feature:
- Click the Start button, then Control Panel, and Programs.
- Click Turn Windows Features On or Off.
- If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
- In the Windows Features box, check the box labeled Telnet Client, and click OK. (It may take a few minutes for the installation to complete.)
- Open the Start menu, and select Run.
- Enter command in the Open: field, and click OK.
- Enter 'telnet pop.gmail.com 995,' and hit Enter.
- The connection to the server has failed. Server: 'pop.gmail.com'.Error Number 0x800CCC0E.
On the Advanced tab of your POP client, enable This server requires an encrypted connection (SSL) for the POP server. -
530 5.7.0 Must issue a STARTTLS command first. Port 465, Secure SSL: No, Server Error: 530, Error number 0x800CCC78.
On the Advanced tab of your POP client, enable This server requires an encrypted connection (SSL) for the SMTP server
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The message could not be sent because the server rejected the sender's e-mail address. Server Error: 530, Error number 0x800CCC78.
On the Advanced tab of your POP client, enable My server requires authentication
Task 'pop.gmail.com - Receiving' reported error (0x800CCC18)
Uncheck Log on using Secure Password Authentication (SPA).Outlook is unable to connect to your incoming (POP3) e-mail server.
Ensure that your incoming POP server is pop.gmail.com and your port is 995.Task 'pop.gmail.com - Receiving' reported error (0x800CCC92)
Enable POP in your Gmail settings.
Cannot find the e-mail server.
Ensure that you've entered the correct server name, pop.gmail.com.
Outlook cannot connect to your incoming (POP3) e-mail server.
- Click the Start button, then Control Panel, and Programs.
- Click Turn Windows Features On or Off.
- If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
- In the Windows Features box, check the box labeled Telnet Client, and click OK. (It may take a few minutes for the installation to complete.)
- Open the Start menu, and select Run.
- Enter command in the Open: field, and click OK.
- Enter 'telnet pop.gmail.com 995,' and hit Enter.
Apple Mail 3.0 Error
The POP server 'pop.gmail.com' rejected the password ?
Verify your password and then clear the captcha. If you're a Google Apps user, visit https://www.google.com/a/yourdomain.com/UnlockCaptcha. Be sure to replace 'yourdomain.com' with your actual domain name.
Please enter the password for user 'username' on POP server pop.gmail.com.
Verify your password and clear the captcha. If you're a Google Apps user, visit https://www.google.com/a/yourdomain.com/UnlockCaptcha. Be sure to replace 'yourdomain.com' with your actual domain name.
There may be a problem with the mail server or network. Check the settings for account 'Gmail' or try again.
Ensure that you've entered the correct port settings Servers tab
Outgoing Mail Server: Settings
Advanced tab
.
My incoming mail server is a: | POP3 server |
Incoming mail (POP3): | pop.gmail.com |
User Name: | (your Gmail address, including '@gmail.com') |
Password: | (your Gmail password) |
Server Name: | smtp.gmail.com |
Server port: | 25 or 587 |
Use Secure Sockets Layer (SSL): | Checked |
Authentication: | Password |
Enable this account: | Checked |
Include when automatically checking for new mail: | Checked |
Remove copy from server after retrieving a message: | Checked |
(Incoming) Port: | 995 |
Authentication: | Password |
The connection to the server 'smtp.gmail.com' on port 25 timed out.
To better diagnose the problem, you'll need to run a telnet test, which will check that your computer can contact our POP servers.
To run the Telnet test on a Mac:
- Click the Macintosh Hard Drive icon, and open the Applications folder.
- Open Utilities, and select Terminal.
- Type 'telnet pop.gmail.com 995' in the prompt window and press Enter.
- Note whether the prompt clears or not.
- Depending on what port you're using to send, type 'telnet smtp.gmail.com 25' or 'telnet smtp.gmail.com 587' in the prompt window and press Enter.
- Note whether the prompt clears or not.
- Close the prompt window.
Recover Outlook mails
Try
Hi ,
To get back ur mails.
Go to this path.
C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Outlook.
In this path u will find the Outlook.pst file.
Point this file into the outlook application.U will be able to read ur old mails.
To get back ur mails.
Go to this path.
C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Outlook.
In this path u will find the Outlook.pst file.
Point this file into the outlook application.U will be able to read ur old mails.
Try
Follow these steps:
* Open windows explorer, search for files type .pst and select the files (make sure in particular your selection includes "outlook.pst" and "archive.pst")
* From the menu select EDIT ==> COPY to copy the selected files.
* Open the folder where you want to put your backup copies in Windows Explorer, and paste it.
To restore your mail, contacts and other data from a backup copy of an Outlook PST file:
* Select File ==> Import and Export... from the menu in Outlook.
* Select Import from another program or file.
* Click Next.
* Highlight Personal Folder File (PST).
* Click Next again.
* Now use the Browse button to select the backup copy of the PST file you want to recover from your backup location.
* Make sure Replace duplicates with items imported is selected.
* Click Next.
* Finish the import process with Finish
For more information about PST file check http://support.microsoft.com/kb/287070/e…
* Open windows explorer, search for files type .pst and select the files (make sure in particular your selection includes "outlook.pst" and "archive.pst")
* From the menu select EDIT ==> COPY to copy the selected files.
* Open the folder where you want to put your backup copies in Windows Explorer, and paste it.
To restore your mail, contacts and other data from a backup copy of an Outlook PST file:
* Select File ==> Import and Export... from the menu in Outlook.
* Select Import from another program or file.
* Click Next.
* Highlight Personal Folder File (PST).
* Click Next again.
* Now use the Browse button to select the backup copy of the PST file you want to recover from your backup location.
* Make sure Replace duplicates with items imported is selected.
* Click Next.
* Finish the import process with Finish
For more information about PST file check http://support.microsoft.com/kb/287070/e…
Try
Outlook Express which verifies mail sent
If ur using Outlook express then change the prefrances as follows
go to TOOLS-->Options-->Email-options-->Tracki… options-->
& Use the check box to set ur preferance either Read receipt or Delivary Receipt.
then u will the responce.
Try
the address would be MAIL.ABC.COM OR WEBMAIL.URL.COM
go to TOOLS-->Options-->Email-options-->Tracki… options-->
& Use the check box to set ur preferance either Read receipt or Delivary Receipt.
then u will the responce.
Try
Discard pending mails to downloaded
you can do it by signing on websitethe address would be MAIL.ABC.COM OR WEBMAIL.URL.COM
Try
Receive my email with 2 PC
incoming: pop 3
incoming mail server: pop.mail.yahoo.com
outgoing mail server: smtp.mail.yahoo.com
port numbers:
incoming: 995
outgoing: 465
the problem now here is that once you already downloaded the email to pc 1(your office pc), it will never be downloaded to your pc 2(your home pc), current emails will be downloaded to pc 2 by the time you check/used it...so i will suggest to "leave a copy" to your server settings on your outlook so that you have it on your web mail.
This settings is just for yahoo web mail..so if you are using other webmails..better to know first the incoming and outgoing servers...
incoming mail server: pop.mail.yahoo.com
outgoing mail server: smtp.mail.yahoo.com
port numbers:
incoming: 995
outgoing: 465
the problem now here is that once you already downloaded the email to pc 1(your office pc), it will never be downloaded to your pc 2(your home pc), current emails will be downloaded to pc 2 by the time you check/used it...so i will suggest to "leave a copy" to your server settings on your outlook so that you have it on your web mail.
This settings is just for yahoo web mail..so if you are using other webmails..better to know first the incoming and outgoing servers...
Try
How to take backup of OUTLOOK
open outlook and go to File menu
-then File->Export and select the .pst file(data file) that have your data
-click next and select the location to save the backup and click next
-its done now.
and after format pc install outlook and now how you can import the backup
-start outlook and go to File menu
-File->Import and select the .pst file
-now browse and select the .pst file that you export
-click next and all your data and file will be back into your outlook
you should follow these steps carefully otherwise you can loose your valuable data
-then File->Export and select the .pst file(data file) that have your data
-click next and select the location to save the backup and click next
-its done now.
and after format pc install outlook and now how you can import the backup
-start outlook and go to File menu
-File->Import and select the .pst file
-now browse and select the .pst file that you export
-click next and all your data and file will be back into your outlook
you should follow these steps carefully otherwise you can loose your valuable data
Try
Reset the outlook settings
tools > accounts > select your email address > properties > servers > re-type the out and incoming servers, one of them is pop and the other is smtp
To restore Outlook views, toolbars, menus or settings, you need to reset the content of the OUTCMD.DAT file.
1. Exit Outlook;
2. Locate the OUTCMD.DAT file.
If you are running Windows XP and you installed Outlook on its default path, you can find the file in "C:\Documents and Settings\-USER-\Application Data\Microsoft\Outlook", where "-USER-" if the name of your Windows login account. If not, search your local disk for the filename;
3. Rename the OUTCMD.DAT file to a different filename;
4. Restart Outlook.
Once restarted, Outlook should restore the default OUTCMD.DAT file from scratch and you should be able to use Outlook with its default view settings.
1. Exit Outlook;
2. Locate the OUTCMD.DAT file.
If you are running Windows XP and you installed Outlook on its default path, you can find the file in "C:\Documents and Settings\-USER-\Application Data\Microsoft\Outlook", where "-USER-" if the name of your Windows login account. If not, search your local disk for the filename;
3. Rename the OUTCMD.DAT file to a different filename;
4. Restart Outlook.
Once restarted, Outlook should restore the default OUTCMD.DAT file from scratch and you should be able to use Outlook with its default view settings.
Try
Try
Try
Try
Error message in Outlook
"to free up disk space, outlook express can compact?
That message is issued by Outlook Express, not by Windows. So you have
OE getting loaded when Windows starts up. Use msconfig.exe or
SysInternal's AutoRuns to find out where you added OE to the list of
startup items. Maybe you put a shortcut to OE in your Start -> Programs
-> Startup folder.
"Outlook Express which was infected"
1 - Download SpyBot Search and Destroy.
http://www.spybot.com/en/index.html
It is freeware that even the government permits to be installed on their computers. After downloading, install, and get the latest updates. Then, (for best results) restart windows in Safe Mode WithOut Networking, and run Spybot - have it scan for issues, and let it fix any issues it finds. Reboot and try to use Outlook Express. (If it still doesn't load you may need to remove that windows component and then reinstall - kinda tricky)
2 - Get a good Anti-virus program that can find and combat the worm (I cannot make any specific recommendations, but here is a free one: http://free.avg.com/
3 - If you have a backup restore image of your primary partition, use your appropriate software to restore to your last known safe backup of the primary partition.
4- Use windows installer/recovery to recover windows to it's last good known state.
5- Backup all your data files to an external hard drive and reinstall you operating system (windows)
How to Operate Outlook
Send the sheet you are working on in Excel, to outlook
when working in Excel go to top tool bar, click on file, drop down to 'send to' and you will be given the options to send that page as is or the file as an attachment.
How to delete duplicates E mails in outlook
Hold down the Ctrl key and select all the emails you want to delete, then click the Delete button or press the Delete key.
You can select any number of emails this way. Also, if you select one by mistake, just keep the Ctrl key pressed and click again, it will deselect the email.
If all the emails are together, you can click the first one, then SHIFT click the last and all the ones in between will be selected too.
You can select any number of emails this way. Also, if you select one by mistake, just keep the Ctrl key pressed and click again, it will deselect the email.
If all the emails are together, you can click the first one, then SHIFT click the last and all the ones in between will be selected too.
How do i make the contact form in html send data
if you use the HTML "function" call "mailto= xxx".
Avoid using it: it is bad and amateurish design.
If you have a server-side script like php, here is one:
HTML FORM to EMAIL (Php)
Your index.html file:
<html>
<head>
</head>
<body>
<form name='myform' action='emailfwd.php' method='post'>
Your name: <input type='text' name='name' /><rb />
Your password: <input type='password' name='pwd' /><rb />
Your email: <input type='text' name='email' /><rb />
<input type='submit' name='submit' value='Submit' />
</form>
</body>
</html>
(replace <rb /> by their correct form - stupid editor!)
Your emailfwd.php file:
<html>
<head>
</head>
<body>
<?php
$name = $_POST['name'];
$pwd = $_POST['pwd'];
$email = $_POST['email'];
$to = "youremail@whatever.com";
$headers = "From: ".$email. "\r\n";
$subject = "Submitted application";
$msg = $name . " has sumitted a form!\r\n";
$msg .= "Pwd: " . $pwd . "\r\n";
$msg .= "email address: " . $email . "\r\n";
mail($to, $subject, $msg, $headers);
echo ("Mail processed.");
?>
</body>
</html>
NewThunderbird 3.1 Features
Migration Assistant
Location- Under the Help Menu, you can find the new Migration Assistant to help you set up Thunderbird the way you want it.Use-If you liked the old toolbar from Thunderbird 2, you can quickly make that change with the Migration Assistant. Install add-ons from the Migration Assistant like Advanced Folder Columns and Compact Header for your message display window.
Mail Account Setup Wizard
Prior to this new feature you had to know your IMAP, SMTP, SSL/TLS settings. Now all you need to provide is your name, email address, and password and the new email account set up wizard will check our database and find the email settings for you.One-click Address Book
One-click Address Book is a quick and easy way to add people to your address book. Add people by simply clicking on the star icon in the message you receive. Two clicks and you can add more details like a photo, birthday, and other contact information.Attachment Reminder
The new attachment reminder looks for the word attachment (and other words like file types) in the body of your message and reminds you to add an attachment before hitting send.Activity Manager
The Activity Manager records all the interactions between Thunderbird and your email provider in one place. There’s no more guess work. You only have to look in one place to see everything that’s happening with your email.Tabs and Search
Thunderbird 3.1 changes the way you do email with tabbed email, and a new set of search tools helps you find your emails faster.Quick Filter Toolbar
The new Quick Filter Toolbar lets you filter your email faster. Start typing in words in the Quick Filter search box and the results are displayed instantly. Or you can filter your email by New Messages, Tags, and people in your Address Book. You can also "Pin" or save a Filter and use it across multiple folders.Tabs
If you like Firefox’s tabbed browsing, you’re going to love tabbed email. Tabbed email lets you load emails in separate tabs so you can quickly jump between them. Perhaps you’re responding to an email and need to refer back to an earlier email. Tabbed email lets you keep multiple emails open for easy reference.Double-clicking or hitting enter on a mail message will now open that message in a new tab window. Right-clicking on messages or folders will open them in a tab in the background.
When quitting Thunderbird, visible tabs will be saved and will be restored when you open Thunderbird the next time. There is also a new Tab menu on the Tab toolbar to help you switch between Tabs.
Search
The new search interface in Thunderbird 3.1 contains filtering and timeline tools to pinpoint the exact email you’re looking for. Thunderbird 3.1 also indexes all of your emails to help you search even faster. Your search results are displayed in a tab so you can easily switch back and forth to your search results and other email.Message Archive
If you think you’re going to need an email in the future but want it out of your inbox without deleting it, archive it! Archiving helps you manage your inbox and put your email into a new archive folder system.Selecting the Archive button or hitting the ‘A’ key will archive your email.
Customize Your Email Experience
Thunderbird is flexible to suit your personality, to give you the features you need, and to fit your work style. Change how Thunderbird looks or add as many features as you want.Thunderbird Look & Feel
With Personas, lightweight "skins" allow you to change the look and feel of Thunderbird in an instant. Hundreds of skins are available from the latest movies, famous landmarks, and Japanese tattoos. You can also choose from several Themes that dress up all the different icons in Thunderbird.Smart Folders
Smart Folders helps you manage multiple email accounts by combining special folders like your Inbox, Sent, or Archive folder. Instead of going to the Inbox for each of your mail accounts, you can see all of your incoming email in one Inbox folder.Add-ons Manager
Find and install add-ons directly in Thunderbird. You no longer need to visit the add-ons Web site—instead simply fire up the Add-ons Manager. Not sure which add-on is right for you? Ratings, recommendations, descriptions and pictures of the add-ons in action help you make your selection.Secure and Protect Your Mail
Thunderbird’s security and privacy measures ensure that your communications and identity remain safe.Cutting Out the Junk
Thunderbird’s popular junk mail tools have been updated to stay ahead of spam. Each email you receive passes through Thunderbird’s leading-edge junk mail filters. Each time you mark messages as spam, Thunderbird “learns” and improves its filtering so you can spend more time reading the mail that matters. Thunderbird can also use your mail provider’s spam filters to keep junk mail out of your inbox.Robust Privacy
Thunderbird 3.1 offers support for user privacy and remote image protection. To ensure a user’s privacy, Thunderbird 3.1 automatically blocks remote images in email messages.Phishing Protection
Thunderbird protects you from email scams which try to trick users into handing over personal and confidential information by indicating when a message is a potential phishing attempt. As a second line of defense, Thunderbird warns you when you click on a link which appears to be taking you to a different Web site than the one indicated by the URL in the message.Automated Update
Thunderbird’s update system checks to see if you’re running the latest version, and notifies you when a security update is available. These security updates are small (usually 200KB - 700KB), giving you only what you need and making the security update quick to download and install. The automated update system provides updates for Thunderbird on Windows, Mac OS X, and Linux in over 40 different languages.Open Source
At the heart of Thunderbird is an open source development process driven by thousands of passionate, experienced developers and security experts spread all over the world.How do I use the new Thunderbird 3 Global Search feature
Global search is enabled by default. (It can be disabled on the Advanced page in the Thunderbird Preferences.) The global search text box is located on the right side of the toolbar above the Quick Filter bar.
The search is performed in all fields in all message: subject, message body, From address, To address, etc. The search is not case-sensitive - searching for "thunderbird" will return messages that contain both "thunderbird" and "Thunderbird".
Search results will be shown in a new tab. You will be able to filter the search by various criteria.
Searching for a single term
Enter a term in the search box. As you type, a drop-down list will display possible matches for your term (such as email addresses that match the characters you have entered).
Searching for multiple terms
Enter multiple terms in the search box. Thunderbird will search for messages that contain at least one occurrence of each of the specified terms. If you enclose multiple terms within quotation marks, Thunderbird will search for the words as a phrase. That is, the search results will only contain messages that have all the words in the order they are specified in the search field. These two types of searches can be combined. For example, if you enter:
converting "imap pop"
...Thunderbird will find email that contain the term "converting" and the phrase "imap pop".
Examples
Search for the terms "new", "Thunderbird" and "pages" (without any quotation marks). Results should include messages that contain at least one occurrence of each of the terms:
Search for the phrase "new Thunderbird pages". Results should include messages that contain the entire phrase:
You can combine these two types of searches. For example, search for "New Thunderbird" and "pages" returns messages that contain the phrase "new Thunderbird" and the word "pages":
Search results
Search results are displayed in a new tab. There is a panel on the left that categorizes the results, showing, for example, the number of messages containing the term(s) in conversations with specific people, or in messages stored in particular mail folders, etc.
Filtering search results
Use the Filters fields in the left panel to filter the messages returned by the original search. If you click an item under "Folder", "People" or "Account, you will be given the option to specify whether the message must (or must not) contain the item.
For example, say you were searching for "Thunderbird" AND "pages". You could refine the search results by selecting messages where you were a recipient (by clicking the To Me checkbox). Then you could further refine the results by selecting specific people and mail folders associated with the message (by clicking on the text in the left panel). (To remove selected people or mail folders from the filter criteria, click on the text again.)
Analyzing and filtering search results by date
A timeline is displayed above the messages included in the search results. The timeline shows the number of messages that match the search criteria, organized in chronological order.
Click on one of the bars or on the month, day or year labels to change the period of time that is displayed.
If you hover over one of the filter criterion in the left panel (without actually activating the filter), a darker area in the timeline bars shows when messages related to that criteria were sent / received.
Click the bar-graph icon in the top right corner to toggle the timeline display.
Message list
Click a message in the search results to view. It will open in a new tab, along with other messages that have the same Subject. Your original search will be left unchanged in the search tab, so you can go back and continue searching.
When the message list is displayed, you can use the Quick Filter fields to search within the list.
Software Update Failed Error Thunderbird
Another user is running Thunderbird
If you share your computer with other users, and another user's account is still logged in with Thunderbird running, this error can occur. Make sure you're the only user logged in to the computer when updating Thunderbird. The easiest way to do this is to restart your computer. Once the computer starts up again, start Thunderbird, click the Help menu, and select Check for Updates....
End all Thunderbird processes and restart Thunderbird
End any Thunderbird processes that may still be active, either manually or by restarting your computer.
Once all instances of Thunderbird have been ended or after the computer starts up again, restart Thunderbird to see if the updater is now working.
Ending Thunderbird processes on Windows
You can manually end the Thunderbird process using Windows Task Manager.
- Right-click on an empty spot in the Windows task bar and select Task Manager (or press Ctrl+Shift+Esc).
- Select the Processes tab.
- Select the thunderbird.exe entry in the processes list, click End Process and click Yes in the "Task Manager Warning" dialog that appears.
Run Update as Administrator
If you are using Windows 7 or Vista:
- End the Thunderbird process in Windows Task Manager as explained above, or reboot the computer so that no Thunderbird processes are active.
- Open the Windows Start Menu, type thunderbird and right-click on the "Mozilla Thunderbird" entry that appears.
- Select Run as Administrator and Continue if the User Account Control dialog comes up.
If the issue is not resolved, end Thunderbird again, as explained above, but this time, open the C:\Program Files\Mozilla Thunderbird folder, right-click on the thunderbird or thunderbird.exe file icon and select Run as Administrator.
Check for common problems Thunderbird
Verify your SMTP outgoing email settings
- Tools|Account Settings... and then select Outgoing Server (SMTP) from the bottom of the list on the left side of the panel. Check that the settings are the same as documented on the mail settings article for your mail provider on support.mozillamessaging.com (Gmail, Yahoo, Comcast, Hotmail, Sympatico) OR
- If no there is no support.mozillamessaging.com article with your specific mail provider's mail settings then look for an SMTP mail settings article on the mail provider's site. This is usually in the support section of their website; searching for "mail settings" or "SMTP" will usually find it. Check that your Thunderbird settings match the documented settings.
Verify the correct SMTP Server is being used
- Tools|Account Settings... Verify that you are using the right SMTP server for the email address. Most of the time you cannot send messages from one account provider using another account provider's service. For example, you cannot send a mail from "joe@gmail.com" through Yahoo's SMTP server.
Verify that your outgoing email is not being blocked
Verify that your outgoing email is not being blocked by your firewall, anti-virus software or your Internet Service Provider:
- Try briefly turning both anti-virus and firewall off, sending a test email and turning them on and sending another test email.
- Many ISPs block outgoing email on port 25. You may have to switch to another port (e.g. 587 or 465). Contact your ISP's support to see if they are blocking your outgoing email port.
Delete SMTP Password
Try deleting your SMTP password.
Reset SMTP Password
Try changing your SMTP password. This is usually done via a 'reset email password' form on your ISP's support website.
FAQ Changing IMAP to POP
This tutorial will show you how to configure a new account for POP access (rather than IMAP).
1. Select Tools | Account Settings... | Account Actions | Add Mail Account .
2. Enter your username (check with your mail provider; it is your full email address) and password and click Continue.
3. Thunderbird will attempt to configure your accounts settings automatically using IMAP. Click Stop.
4. Enter your account details as follows:
- Username: Enter your full email address (or whatever your email provider recommends, usually your full email address, although sometimes just the part before the "@").
- Incoming: Enter your incoming email provider's server (usually "mail.yourmailprovider.com" or "pop.yourmailprovider.com", for example "mail.argontech.net").
- Outgoing: Enter your outgoing mail provider's server (usually "mail.domainname.com" or "smtp.domainname.com").
- Select "POP" from the drop-down list to the right of the incoming mail server name (the row labelled "Incoming:" in the screenshot). This is important because if IMAP is selected you won't be able to change it to POP later!
- Incoming port number: This depends on the email provider.
- Outgoing port number: This depends on the email provider.
- Incoming security: This depends on the email provider.
- Outgoing security: This depends on the email provider.
5. Once these settings have been entered, click Manual Setup...
You may get an error message that says that the SMTP account already exists. Clear the message.
6. Click on Cancel to exit the Account Settings dialog. Re-open the Account Settings page and you will see that your new account has been created. Also please check your Outgoing Server (SMTP) is correct for this account (at the bottom of the screenshot).
7. Check that your incoming and outgoing mail is working correctly.
If everything is ok (i.e. you can send and receive email and see your old emails; note that some email providers may not give you access to all of your emails or all your email folders; check with your mail provider) and you accidentally created an IMAP account, then delete the accidentally created IMAP account as follows: open Tools | Account Settings..., select the accidentally created IMAP account with the IMAP server setting, then select Account Actions|Remove Account from the drop-down list underneath the account list on the left.
Configure an Account Mozilla Thunderbird
To manually configure an account, you will need to have the following details which can be supplied by your email provider.
- incoming mail server and port (for example, "pop.example.com" and port 110 or "imap.example.com" and port 143)
- outgoing mail server and port (for example, "smtp.example.com")
- security setting for the connection with the server (for example, "STARTTLS" or "SSL/TLS" and whether or not to use secure authentication)
First, open the Account Settings (Tools | Account Settings). Each email or newsgroup account that has already been configured is listed on the left side of the Account Settings dialog. These accounts correspond to the top-level folders displayed in the "All Folders" list.
Click the Account Actions button and select Add Mail Account.
Enter your email account details and press Continue. Thunderbird will try to determine your account settings based on the domain portion of your email address (that is, the portion after the "@" symbol). Press the Stop button to abort the lookup, then edit the server names, port and IMAP/POP, and then press Manual Configuration to manually set up the the account. Note that it's important that you set server names, port and IMAP/POP before clicking Manual Config. (Alternatively, you can allow the lookup to gather default account details and then manually change the settings later.)
Configure the outgoing server
Multiple email accounts can use the same outgoing SMTP server. Therefore, SMTP servers are created separately from email accounts. In the Account Settings dialog, in the left pane, select Outgoing Server (SMTP) from the bottom of the list. There may be an entry in the resulting list that was created when you entered your account details. Either edit that entry or add a new entry.
As another example, a Gmail account is configured as follows:
- Server Name: smtp.gmail.com
- Port: 587
- Use name and Password: checked
- User Name: your gmail userid without "@com" extension (for example, if you email address is brian@gmail.com, then your user name is "brian"). If you are using Google Apps for Domains, use your entire address (for example, "billsmith@yourdomain.com").
- Connection Security: STARTTLS
After saving the information about the new outgoing server, select your new email account from the list. In the Outgoing Server (SMTP) field, select the SMTP server from the drop-down list. Other items on the page were automatically created when you entered the account details - alter and extend as necessary.
Click on the Server Settings option under your new account. Make sure the entries in the following fields correspond to the settings given to you by your email provider:
After saving these changes you should be able to send and receive emails. Other aspects of account configuration are optional and self-explanatory.
Mail error: All About Novell Groupwise- Help
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configuration guide for Outlook 2010
- This guide will show you how to manually configure Outlook 2010 with your Exchange account.
How to
- Click on the Windows Start button.
- Right-click on the Microsoft Outlook Email icon and then select Properties. Note: if you are using Windows 7, please ignore this step. Instead, go to your (Windows) Control Panel and double-click on Mail.
- Click on Add.
- Enter a name in the Profile name field and then click on OK.
- Click on Manually configure server settings or additional server types and then click on Next.
- Click on Microsoft Exchange and then click on Next.
- Enter vmbx121 in the Microsoft Exchange server field.
- Check the box Use Cached Exchange Mode.
- Enter your email address in the User Name field, and then click on More Settings.
- Select the Connection tab and then check the box Connect to Microsoft Exchange using HTTP.
- Click on Exchange Proxy Settings.
- Enter webmail..net in the Use this URL to connect to my proxy server for Exchange field.
- Check the box On fast networks, connect using HTTP first, then connect using TCP/IP.
- Change NTLM Authentication to Basic Authentication and then click on OK.
- Click on Apply and then on OK.
- Make sure your email address is in the User Name field and then click on Check Name.
- Enter your password in the Password field and then click on OK.
- When Outlook stops, loading the server should have changed as well as your user name. Both should be underlined. Click on Next and then click on Finish.
- Close the Mail screen and open Outlook. When you are asked for your password, enter it into the Password field.
- A message box will appear in the lower right of your screen stating that Microsoft Outlook is setting up a local copy of your mailbox. It may be several minutes until all of your data is available. Once you see All folders are up to date and Connected to Microsoft Exchange, you can begin using your newly configured Exchange profile.
Outlook 2010 Features & Screenshots
here is a full screen shot of the new Outlook 2010 interface. I suppose I must state that this is only a technical preview and this may still change a lot before the final version is released.
The Ribbon
As you can see from the screenshot above, the biggest change to the Outlook interface is the introduction of the infamous Ribbon, with four main tabs. Lets look at these tabs in a bit more details and see what they bring us;
Home - This contains many of the standard buttons you are used to seeing at the top of an outlook window, such as “New Mail”, “Reply”, “Forward” and a plethora of options relating to email rules and categorising your items.
Send / Receive – As you would expect, this tab contains……the send and receive button! Along with some of the more commonly used items, such as buttons for marking items for download or triggering the download of headers only.
Folder – From here you can control your mail archiving, mark items as read, create and modify your folders and run your mail rules.
View – This is one of my most used tabs. Here you can set different views for each of your folders. The most notable introduction here is the “Conversation” view, which will attempt to group your mail into conversations. This is not for everyone and certainly not for every folder (I switched it on in a folder to receive Facebook messages and it created one huge conversation as all the subjects were the same), but I like it in the right circumstance.
Contact Actions
One feature I really do like in Outlook 2010 is the new contact action popups. If you hover over a name in the from or to fields on an email, you now get a popup giving you several actions you can perform on this person, such as adding them to your Outlook contacts, scheduling a meeting, viewing their stored contact information if they are already in your contacts, sending an instant message or even starting a telephone call.
Quick Steps
Quick Steps are a set of very useful buttons on the Home tab. They include ways of replying to a team of people or your manager, both of which are customised tasks to suit you. There are a standard set of buttons here and you can also create custom quick steps to suit yourself. Very nice!
Quick Bar
Ok, here is something I didn’t even notice until a couple of days ago, the Quick Bar. Until recently, every time I wanted to send and receive my email I have been switching to the Send / Receive tab and click the S & R button. This was ok, but got a bit annoying having to switch tabs every time, as most of the time I use the Home tab for functions like “Reply” etc. Then I noticed the Quick Bar. This handy little addition allows for a constant set of buttons that are displayed either above of below the ribbon (your choice) and by default contains a send and receive button with more being added as you see fit. This is a nice feature, but it is quite small, so that’s why I didn’t notice it for so long!!!
The “Office” Button
The “Office” button sits in the top left hand corner of every Office 2010 application. When clicked, this button allows access to all the features you would normally have seen under the standard menus (file, edit, tools, etc) in Outlook 2007. You can see Microsoft have spent a long time designing this feature and it works well. As you can see from the screen shot below, there is plenty of room for each task, much more space for explanations and it just ‘feels’ like a better way of doing things to me.
The Windows 7 Task Bar Context Menu
Ok, so you have probably seen this before, but I thought it was worth a mention anyway. Outlook 2010 now gets it’s own context menu on the Task Bar in Windows 7, which gives a very nice shortcut to common tasks.
Verdict To Date
So far I have found the improvements made in this latest incarnation of Outlook to be very useful and have increased my productivity, which is always good, especially with an integral everyday task such as email management.
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